Privacy Policy

Introduction

European Adventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nelufverse.com (the "Website") or use our services.

We take your privacy seriously and encourage you to read this Privacy Policy carefully. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We collect information in several ways when you use our Website:

Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Subscribe to our newsletter
• Register for an account
• Participate in surveys or contests
• Make purchases through our Website

This information may include:

• Name
• Email address
• Postal address
• Phone number
• Payment information (processed securely through our payment processors)
• Travel preferences and interests

Information Automatically Collected

When you visit our Website, our servers may automatically log standard data provided by your web browser. This may include:

• Your computer's IP address
• Browser type and version
• Pages you visit
• Time and date of your visit
• Time spent on each page
• Referring website addresses
• Other details about your visit

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our Website. Cookies are small text files stored on your device that help us recognize your browser and capture certain information.

The types of cookies we use include:

• Essential cookies: Necessary for the Website's functionality and cannot be disabled
• Preference cookies: Enable the Website to remember your preferences
• Analytics cookies: Help us understand how visitors interact with our Website
• Marketing cookies: Track your activity across websites to deliver targeted advertising

You can manage your cookie preferences through our cookie notice banner or your browser settings. However, disabling certain cookies may affect the functionality of our Website.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process and complete transactions
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Send you marketing communications about our products, services, offers, and promotions
• Personalize your experience on our Website
• Monitor and analyze trends, usage, and activities in connection with our Website
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

Analytics and Third-Party Technologies

We use third-party analytics services, such as Google Analytics and Facebook Pixel, to help us understand how users engage with our Website. These tools may collect information about your online activities over time and across different websites.

Google Analytics is a web analytics service provided by Google LLC. We use Google Analytics to analyze how users interact with our Website. Google Analytics collects information such as how often users visit the Website, what pages they visit, and what other websites they used prior to visiting our Website. For more information on how Google Analytics collects and processes data, please visit: https://policies.google.com/technologies/partner-sites.

Facebook Pixel is an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on our Website. For more information about Facebook Pixel, please visit: https://www.facebook.com/business/help/742478679120153.

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of European Adventures, our customers, or others.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Data Security

We have implemented appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request the deletion of your personal information
• The right to restrict the processing of your personal information
• The right to data portability
• The right to object to the processing of your personal information
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the contact information provided below.

European Data Protection Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under applicable data protection laws, including:

• The right to request access to your personal data
• The right to request correction of your personal data
• The right to request erasure of your personal data
• The right to object to processing of your personal data
• The right to request restriction of processing your personal data
• The right to request transfer of your personal data
• The right to withdraw consent

To make such a request, please contact us using the contact information provided below. We will respond to your request within 30 days.

California Privacy Rights

If you are a California resident, you have the right to request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.

Additionally, California residents have certain rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising these rights

Children's Privacy

Our Website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including personal information, to the United Kingdom and process it there. Your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

European Adventures
Flat 00 Christopher Ports
Leefurt, TS24 7QA
United Kingdom
Email: [email protected]
Phone: +44 0395 144274